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Troubleshooting and FAQ

Last reviewed 2026-10-23

Discord opens to a blank or white screen

Close Discord, disable (or move out) the most recently added theme or custom plugin, then restart. If it persists, use the installer's repair/uninstall option.

The installer exits with code 1

Close all Discord processes (check the system tray and Task Manager), confirm whether you selected Stable or a custom path, read the installer log, and retry with the right installation selected.

The update download or hash check fails

Do not run the file. Retry, and compare against the checksum on the download page.

My theme is missing

Make sure the file ends in .theme.css and is in %AppData%\Rapcord\themes, then refresh the list or restart.

My plugin is missing

Make sure the file ends in .plugin.js, is in %AppData%\Rapcord\plugins, has valid syntax, then restart and check the client log.

A BetterDiscord plugin fails

Disable it. Rapcord supports only a subset of BetterDiscord APIs, so check what the plugin needs.

I can't see a badge

Both people need a Rapcord client with badge support and a connection to the badge service. The regular Discord app never shows Rapcord badges.

The Admin button is missing

It only shows for the configured owner Discord ID, and the admin session must be active. Showing the button never grants permissions by itself.

Is there an APK or mobile version?

No. Only Windows x64 is published.